Rent  Villas - St. John Vacation Homes... Choose elegant Vacation Villas for your private vacation villa home!

St. John Vacation Villas
Vacation St. John Villas

 Rental Policies

Arrivals – There is one complimentary arrival that brings the arriving guests to the car rental to pick up their reserved car and then escorts the party to their villa. You may schedule additional arrivals as needed for $75 per arrival.

Cable Television – Each house has expanded cable, a few villas offer premium channels. Occasionally there is a problem with the cable television service. No one has any control over the cable service and repairs are currently taking between eight and ten days to complete.

Cancellation Policy - No deposits will be refunded unless a replacement rental is obtained. Should you be forced to cancel for ANY reason and a replacement rental is obtained, your deposit will be refunded, less 20% of the complete rental rate. Reservations cancelled less than 90 days in advance of reservation date will incur a 30% penalty. No monies will be refunded unless a replacement rental is obtained.
Note: every effort is made to accurately and completely represent the  villas on the web & telephone. If the guest is disappointed or unsatisfied with a property due to differences in taste according to decor, accommodation, location or any other reason and declines to stay at the rental property, this will be considered a cancellation and no rent reduction or refund will be issued.

Capacity Of Villa - Total guests permitted in the villa anytime are restricted to the number of guests who have scheduled and paid. Should a group be misrepresented, they must pay for the extra persons immediately or vacate the villa without a refund. Infants sleeping in a crib are not included in the total headcount.

Construction Noise - The St. John economy is thriving. Construction is every-where, even next door to some of our villas. Work begins at 7:00 a.m. and stops at 3:30 p.m. week days. We do appreciate your understanding in situations where construction exists.

Check-In - 3 PM is the earliest allowed check-in time. This allows the housekeepers to complete their cleaning duties.

Check-Out - 10 AM is the required check-out time. Late checkouts are not available. If there are guests arriving that day the housekeeper will be there at 9 AM to begin cleaning. If the property is not vacated by 10 am, the property management cleaning staff is authorized to remove Guest belongings from the property at the guest's expense. the minimum charge of $60 will be charged to the credit card on file.

Drugs and Hazardous Materials - Guests and members of their party shall not use or permit to be brought into the villa any illegal or hazardous substances.

Gatherings - No groups larger than those renting a house are allowed in our villas without written permission. Additional fees may apply.

House Keeping Service – Your rental villa is thoroughly cleaned before your arrival.   Additional cleanings may be purchased at $15 per hour with a 3 hour per-day minimum.

Hurricanes - Guests are not allowed in the villas during hurricanes. Travel Insurance during hurricane season is strongly recommended as there are no refunds should you not be able to arrive or stay on island due to a hurricane situation.  If a hurricane is due to strike and you are instructed to leave your villa or not to come only some of the villas will allow you to rebook dates within a years time (if choosing season dates you will be required to pay the difference of the higher rate) or you may request a refund.  In those cases your rental will be refunded for the days you are prevented from using you reservation less a 20% fee. As traveling during hurricane season is your responsibility, it is strongly recommended that you purchase hurricane travel insurance!  Your reservation paperwork will have the exact ruling for your reserved villa.

Linens – Your villa has all required linens, bed covers, bath towels, and beach towels.

Meetings - No meetings or groups larger than those renting a house are allowed in our villas without written permission. Additional fees may apply.

Office Hours – The St. John Management office is open Monday through Friday 8 to 6. Saturdays 9 to 5. (Because of Arrivals the office may not be staffed at times on Saturdays) An on-island emergency number is available for guests.
The Reservation line is always available - if we can not answer, please leave your message and we will return the call.

Owner’s Closet - Many owners have personal items in locked areas or closets. Please do not tamper with these areas.

Passports - Starting December 31st, 2005 the U.S. Customs service will require a passport or "other secure document" to reenter the United States from the U.S. Virgin Islands

Pets – Pets are not allowed in any of the villas.

Property - All villas are privately owned. The Owner and Property Manager reserve the right to refuse service to anyone at their complete discretion. The Owner and Property Manager will not be responsible for accident, injury or for the loss of money, jewelry or valuables of any kind. The property will not be rented to anyone under 25 years of age unless part of or guest of a family group.

Rates, Printing or Internet Errors and Omissions -The information about the rental villas offered  is as complete as we can make. We are not responsible for any changes the villa owner may have made to their property at the time of printing or publication. RATES ARE SUBJECT TO CHANGE WITHOUT NOTICE.

Rental Car - We require all guests who rent a villa  to reserve and rent a car. Many of our villas are not accessible by taxi and there is no convenient way to arrange for taxis early or late. For groups of six or more we strongly recommend at least two rental cars.

Reservations – 50% of the full rental amount, and Security Deposit Waiver Fee is required to make a reservation. The balance is due 60 days before the rental date. If the reservation is made less than sixty days before the reservation date the entire amount is due and payable. No reservation is confirmed until you have returned a signed reservation form and deposit and received a confirming paperwork.

Room Tax – Each rental is subject to a U.S. V.I. room tax that is currently 8%.

Security Deposit – We require a $50 non-refundable Security Deposit Waiver fee for all reservations. This Peace of Mind fee is in lieu of a damage deposit and covers all minor accidental damage or breakage up to $500. If damage occurs during your stay, please let us know immediately and it will be paid for by the property management company. This privilege is offered to you as our way of saying thank you for your business.
This policy does not cover intentional acts that results in damage, gross negligence, willful and wanton conduct, or any cause if the guest fails to report the damage to the property management company before departure. Coverage does not apply to theft or damage of any property owned by or brought onto the premises by a guest. In cases of abuse and malicious damage to rental property the guest will reimburse Agent and/or Owner the amount of all damage including attorney's fees.

Service/Repair – If the villa or any of its systems or amenities require service or repair the guest will agree to make the villa or room available for the service technician.

Smoking – There is no smoking allowed within any of the villas.

Telephones - All villas have phones for your convenience. You can only make local calls. If you need to make a long distance call, you can call collect, use a credit card, or us a calling card. Occasionally the telephone service fails. No one has any control over the telephone repair service and Innovative Telephone Company currently has a backlog of eight to ten days for repair service.

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